Established IHS patients please call 315 464-5533 and request to be connected to the prescription line.

Provide the following information in your message:

• Your full name
• Your date of birth
• Your pharmacy name and phone number
• The names and doses of your medications

Please call 5-7 business days before your medication runs out. If you call after 2pm your medications may not be called into the pharmacy until the next business day. Prescription refill services are not available nights, weekends or on holidays.